Espoo – Smartbot gives multilingual advice

Espoo is testing a smartbot, a learning artificial intelligence application, to answer questions in more than a hundred languages on the city website. The smartbot is available around the clock and can serve more than 100,000 users at the same time. The bot has been added to the helpline already offering guidance in 16 languages. Read more here and here

Contact: Annika Forstén

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