Madrid – Fast track aid

Madrid has reduced procedures related to social aid to a minimum so it can meet the growing demand for municipal aid as quickly as possible. For example, justification for applications are accepted after having received the aid, and applicants who need recurring help will be able to apply for it with a single application. Read more here (in Spanish)

Contact: Ana Buñuel

Ghent – Financial aid

Ghent’s Public Centre of Social Welfare will be able to pay out additional financial aid to any person who comes into financial difficulties, regardless of his or her status. In addition, 1,000 families received 60 euros in crisis support. The extra money is meant to absorb additional costs families are facing because the children do not go to school. The city also has organised specific funds to purchase food, material aid, and protective equipment. Read more here

Contact: Thomas Maeseele

Vienna – Aid package for companies

The city has set up a new company named ‘Stolz auf Wien’ (Proud of Vienna) that will temporarily invest in local companies, which are at risk due to the crisis. The municipality, the Economic Chamber of Vienna, as well as private partners have contributed to collect 50 million euros that the company will be able to allocate. The company is due to start its work in May and the selection process for beneficiaries will be organised in an expert board. Read more here (in German)

Contact: Michaela Kauer or stay up to date at @Stadt_Wien

Nice – Support for the vulnerable

Nice has opened a new reception site for the homeless and updated old ones by adding protection and hygiene measures recommended by the health authorities. Read more (in French) here. The city has also teamed up with nearby cities to launch a regional telephone hotline for psychological support to residents. Read more (in French) here. For those with a prescription, medical workers, or people who are exhibiting symptoms of the coronavirus, two drive-through test centres have also been set up. Read more (in French) here.

A special hotline for those with disabilities has also been set up, and an app through which the disabled can get information and ask for help. The city has made available tools like automatic voice transcription and sign language to make sure that everyone can stay up to date on the latest news and advice. Read more (in French) here.

Contact: Jérôme Sieurin

Beşiktaş – Aid to residents

Beşiktaş Municipality has created an online service providing psychological, nutritional and physiotherapy services, as well as family counselling to all residents who have to stay at home. Read more about this service (in Turkish) here.

Support from the municipality is also physical. Beşiktaş, besides its own extensive disinfection procedure, is handing out bags full of necessary hygienic equipment to residents, and is delivering food supplies to residents over 65 years old and to other people in need with the help of local police. The Mayor has joined social welfare workers in preparing the support boxes. Read more about this here.

The municipality is also delivering aid to people with chronic diseases, over 65s, and disabled people who are in social isolation, including hands on medical support and examination, and online medical consultation. Read more (in Turkish) here. To take care of health workers, the city has made student dormitories available to health workers. Read more (in Turkish) here.

Contact: foreignaffairs@besiktas.bel.tr